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Common questions

How do I connect my Garmin account?

In the app, open Settings → Garmin and tap Connect Garmin. Garmin's own page opens, where you sign in and choose what to share. Fitness Hub never sees your Garmin password.

A workout isn't on my watch

Workouts are sent once you approve a session. They reach your watch the next time it syncs with Garmin Connect, so open Garmin Connect on your phone to sync. If it still isn't there, check the session is approved in Fitness Hub, then email us.

How do I disconnect Garmin?

In the app, Settings → Garmin → Disconnect Garmin, or remove Fitness Hub from the connected apps in your Garmin Connect account. We stop receiving your Garmin data straight away and delete what our server holds for you.

How do I export or delete my data?

Your data lives on your phone. Settings → Your data lets you export it as JSON, back it up with a passphrase, or Erase everything, which also disconnects Garmin and deletes what our server holds, within 30 days at most. You can also email us. See the privacy policy and the terms for details.